Skip to main content

Do you know how to donate on YOUR Web site?

By Dana Rinderknecht

Can you believe it is almost the end of July? For those of us in the nonprofit world, that means plans are under way for annual campaigns and year-end giving. It is time to get ready for the Giving Season.

Are you ready?

You probably have your direct mail/annual letter campaign designs started. Perhaps you even have it at the printers or even the mail house. Hours have been spent making sure that everything looks just right and that you are sending a message that will resonate with your donors and those who support you and care for your organization (or at least joined your database at one point!). But what happens once that campaign drops and gets into the hands of those supporters?

The Nonprofit Times did a study that found that more and more people are heading to the web for information before they make a donation. In fact, according to their research, 44% of respondents are looking on the Internet, up from 25% just three years ago. So that means your website must be ready to deliver a good impression and provide an easy way to donate.

Have you looked at your website lately? Have you asked someone who doesn’t look at your website every day to look at it?

Sometimes we are too close to what we are doing to adequately review our own work. I know that I always pass my information off to those who don’t know the information as solidly as I do for their feedback.

Take a look at how easy it is to make a donation on your site. Is your donation button “above the fold”? Does it stick out?

I look at organizations’ websites on a very regular basis and am amazed at how hard it is to actually give my money. Rarely is there a donate button on the front page. If there is one, sometimes it can take several clicks to actually find out how to donate. Then the most irritating thing to me is to have to print a form and write a check rather than make an actual online donation. That’s too hard; now I have lost interest and am on to the next place.

Now is the time to take a hard look at your Web site before donors start flocking to it (and it’s likely that nearly half of them will). Most of the time, just a few simple changes can make all the difference in the ability for your supporters to find what they need. Take a look and see what you can do to make it easy for your supports to learn about your organization and donate.

Are you ready?

BONUS TIPS:

• Don’t forget that we have an eye-catching “Donate Now” button GivingFirst participants can use and link to their GivingFirst donation page. Participants can access it from the administrative side of GivingFirst.org.

• Be sure to include a “donate now” link in every online communication you send out!

• Put a link in your e-mail signature.

• Include your “donate now” button in your e-mail campaigns.

• Make sure your website is listed on any offline communications, too.

Dana Rinderknecht is the GivingFirst manager at Community First Foundation. She has reviewed more than 300 nonprofit profiles and conducted hundreds of trainings for GivingFirst.org.

Comments

Popular posts from this blog

Blog 1: Tips on How to Read Form 990

By Angela Bevacqua, Senior Communications Specialist Have you ever been advised to look at a nonprofit’s Form 990 before making a donation? Then you look at it and wonder how to make sense of it all? If you aren’t an accountant or nonprofit administrator, you may avoid the daunting task. On our online giving website ColoradoGives.org, we require nonprofits to provide several documents, including the Form 990 as appropriate, to encourage transparency about their programs and finances. We don’t evaluate nonprofits on the website; we require nonprofits to share information to help donors make informed decisions about giving. I asked Community First Foundation’s finance department to help us interpret this useful document. We will do this in two blogs: Blog 1 shares the basics of Form 990 and Blog 2 delves deeper.  Q: What exactly is the Form 990? Form 990, called the Return of Organizations Exempt From Income Tax, must be filed with the IRS each year by charitable organiza...

Your SOS Certificate of Registration and Sour Milk

It happens; we have all done it: forgotten milk in the fridge that goes bad, expires. If you had milk that was expiring on 6.15.2014, would you continue to drink it on 8.20.2014? You could but it would probably be pretty gross; thus no longer serving its original purpose of being healthy and delicious. As a person who always found the concept of the “renew by” date on the Secretary of State (SOS) Certificate of Registration  for charities and fundraisers a little confusing, it helps me to compare it to this concept of milk expiring. Think of the “ renew by ” date on your Certificate of Registration as an expiration date . If you had milk that expired on 6.15.2014, you would make sure that you bought more milk with an expiration date later than that. Your organization’s SOS Certificate of Registration is pretty similar. If your “renew by” date expired on 6.15.2014, as long as you file an extension with the Secretary of State’s office before then and the “renew by” date on...

Meeting Space Celebrity Sighting: Natalie Portman

Valerie Brown, Meeting Space Administrator I met Natalie Portman in the Community First Foundation Meeting Space yesterday. Natalie Portman (L) and Valerie Brown in the Foundation's free Meeting Space Okay, not the Natalie Portman of Star Wars , V for Vendetta and Black Swan . This Natalie Portman is a top-notch meeting facilitator who was working with a group advancing Mental Health First Aid in Jefferson County. Led by Jefferson Center for Mental Health, the group met in our largest meeting room to discuss training community members on how to identify persons who may benefit from mental health resources. Jefferson Center for Mental Health is one of the dizzying array of nonprofits to have come through our doors since we opened the Meeting Space a year ago! February 2016 saw one meeting lasting four hours with six people. February 2017 saw 37 meetings for a total of 250 hours with 799 people through the door! In fact, in the first year we have hosted 269 mee...